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Receptionist - Gold Coast

Digital Healthia
Mar 24, 2022
2 min read

🏠 Gold Coast (QLD)

📅 Casual Role


Are you a dynamic employee who is looking for flexibility, diversity within their role, and great company culture? Then this is the role for you! Position: Casual receptionist (availability to transition into a full-time role)


Location: Helensvale & Pimpama Gold Coast Experience: Customer service and reception experience are necessary.


Remuneration: Physiotherapy Businesses are governed by the Health Professionals and Support Services Award. This role will be remunerated commensurate with experience and in consultation with the award.


WHO WE ARE:

Allsports Physiotherapy Helensvale is an established private practice providing multidisciplinary Allied Healthcare on the Gold Coast. Our team is passionately committed to their work and providing excellent health care to our community. You’ll be a part of a company that has one main goal – helping people.

Conveniently located at Homeworld Helensvale Medical & Professional Centre, the Physiotherapy Links team continues to service its local Helensvale community as well as the neighbouring suburbs of Oxenford, Studio Village, Coomera, Upper Coomera, and Hope Island. We are opening an exciting new practice in Pimpama and will be looking at filling both roles.


The opening hours of the clinic are 7 am to 7 pm Mondays to Thursdays, 7 am to 6 pm Fridays and 7 am to 12.30 pm Saturdays. We will work with the successful candidate to find a roster suitable for both parties within these consultation hours.


WHO WE ARE LOOKING FOR:

The successful applicant must be friendly, have excellent communication skills, and be a good team player. We expect that our staff are enthusiastic and driven in their thirst for knowledge and development.

You will be a passionate administrator who has:

  • A mature approach to work Excellent customer service skills Proficiency in the use of Microsoft suite

  • The ability to multitask

  • The ability to work both autonomously and within a team

  • Skills in practice management software will be very highly regarded

  • Knowledge and experience with the following payment methods are advantageous: Medicare, DVA, Workcover, NDIS, Hicaps.

  • Experience in allied health/medical reception/administration role advantageous Highly organised and good time-management skills

  • Outstanding attention to detail

Duties will include (but are not limited to):

  • Daily interaction with clients and their families (in person, email, and phone)

  • Scheduling appointments in an effective manner Promptly working with clients on our waiting lists when cancellations arise

  • Processing payments (Cash, EFTPOS, HICAPS, Invoicing, NDIS portal)

  • Reconciling payments and receipting Following up on outstanding invoices

  • Ordering from suppliers for the operations of the clinic

  • Participating in website/email inquiries in a prompt manner

  • Organization of NDIS client paperwork including Schedule of Supports and Service Agreements

  • Working collaboratively with NDIS Plan Managers and Support Coordinators

  • Demonstrating an honest, empathetic, and caring approach to patients and their families at all times

  • General housekeeping to ensure a clean and safe environment for staff and patients


WORKING TOGETHER:

Allsports Physiotherapy is part of the Healthia Group, a company that offers a supportive and cohesive workplace culture with integral educational and career growth opportunities. If you are successful in this application, you will immediately be connected to a network of Allied Health Practitioners and Support Services across Australia.


Check out our website https://www.allsportsphysio.com.au/ for more information. Contact: If you have any questions about the role, please don’t hesitate to contact HR@healthia.com.au.

Please note only shortlisted applicants will be contacted.



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